How to File a Complaint in Florida Department of Law Enforcement (FDLE)?

Contact Information in FDLE

Phone: (850) 410-8139

Fax: (850) 410-8138


How does anyone file a complaint in FDLE

Quick Overview: Before filing a complaint in FDLE

First and foremost, it is mandated to know some basic contact information for Florida citizens as well as a visitor to Florida too.

Detailed view: Let’s jump into the details further

  • The Office of Citizen Services’ operators do NOT monitor emails on weekends, holidays, or after weekday business hours(Monday-Friday: 8 AM-5 PM)
  • Please do not rely on electronic communications to report urgent emergencies Or Dial 911 instead.   
  • Additionally, reports of known or suspected abuse/neglect/exploitation of a child or vulnerable adult can be reached to

1. The state’s Abuse Hotline at 1-800-962-2873

2. Online at

3. Dial 911 instead.

  • Otherwise, the Office of Citizens services will address the online complaints through emails and messages as immediately as possible.

General Complaint Form

Postal Address: Office of Attorney General, State of Florida, The Capitol PL-01, Tallahassee, FL 32399-1050.

The general complaint form is given below, you can mail it by filling in the needed fields,

  1. Name of the petitioner, Name of the accused person
  2. Contact information
  3. (mailing address, residential address, phone numbers)
  4. Militant status, if any.
  5. Age etc…

And finally, can explain your complaint in detail adding extra sheets if necessary.

Key Notes on the Law of Florida

  • Under Florida law, e-mail addresses are considered to be public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.
  • Instead, contact this office by phone or in writing.

Fact Corner

1. What is CFR? Code of Federal Regulations

  • (CFR) -official legal print publication contains a codification of the general and permanent rules, published in the Federal Register by all the departments and agencies of the Federal Government.

2. How do I get benefitted out of CFR?

  • According to CFR,35.107, The person can file a complaint or grievance against the Office of the Attorney General for denial of access to services to the public, as defined by 28 CFR 35.130.
  • The victim can contact the Office of the Inspector General by using the online contact form, selecting Inspector General, and following the contact link or by calling the Office of Citizen Services at 850-414-3990.

How are complaints processed?

  • The complaint must be in writing, dated, and signed by the complainant.
  • Prior to filing a complaint, the complainant may contact the FDLE Complaint Coordinator at (850) 410-7676 for policy clarification.

A simplified representation of how misconduct complaint is processed by FDLE,

The different types of complaints

There are several complaints raised by the citizens of Florida,

  • Agriculture department complaints.
  • Business and financing complaints.
  • Charitable Organization Complaints.
  • College financial aid scams.
  • Consumer complaints
  • Discrimination complaints etc.

For further information about all other types of complaints, Click here.

FDLE Basics

Founded in July 1969, and headquartered in Tallahassee Florida Department of Law Enforcement shortly called FDLE, safeguards, and values the life of the citizens of Florida and their visitors.

Hierarchy and its Structure of FDLE

  • The Governor and Florida Cabinet is the head.
  • Florida cabinet includes-The Attorney General, The Chief financial officer, and the commissioner of Agriculture.
  • FDLE employs about 1,900 members state-wide who work at the headquarters in Tallahassee or one of seven Regional Operations Centers (ROCs).

What are the Services offered by FDLE?

  1. Criminal Investigations and Forensic Science: All kinds of Investigative and forensic services.
  2. Criminal Justice Professionalism: Deals with Florida’s criminal justice officers’ training programs.
  3. Criminal Justice Information Services: Building information infrastructure and FDLE network providing the details of criminal warrants, arrests, and convicted on the whole to all justice agencies in Florida.
  4. Florida Capitol Police: Law enforcement operations for the safety of the Governor’s Office, the Cabinet, the Legislature, visiting dignitaries, and other state officials and employees and visitors to the Capitol Complex and Capitol Circle Office Complex.
  5. Executive Direction and Support: Provides the management and coordination within the FDLE ensuring it revolves around mission centric.
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