How to File a Complaint in Australian Capital Territory (ACT) Police Station?

The Australian Federal Police’s community policing section is ACT Policing (AFP). ACT Policing is in charge of providing the citizens of the Australian Capital Territory with high-quality and effective policing services (ACT). It is easy to File a Complaint in the Australian Capital Territory (ACT) Police Station.

How to complain in ACT

A complaint must be made directly to the AFP. A complaint (excluding procurement-related issues) can be filed by:

• completing an online form
• attending or telephoning any AFP police station or office, or
• contacting or writing to Professional Standards.

Procedure to file a complaint

• The Australian Federal Police’s community policing section is ACT Policing (AFP). ACT Policing is in charge of providing the citizens of the Australian Capital Territory with high-quality and effective policing services (ACT).
• All complaints are handled discreetly and in compliance with the AFP National Complaint Management Guidelines.
• Complaints are classified and routed to the AFP’s appropriate division for resolution.
• Minor complaints relating to discourtesy, minor misconduct, and underperformance issues will be actioned by managers within the workplace and will generally involve an independent AFP appointee engaging directly with the complainant to resolve the issue.
• Professional Standards will investigate serious concerns.
• You can check the details here.
• Formal procurement complaints must to be lodged by email addressed to the AFP Procurement Complaints Officer