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How to do a Welfare Check in South Africa?
When you request a welfare check on someone, South African Police Service (SAPS) will be assigned for the welfare check, and police at the nearest police station at the provided address will check.
Welfare check can be used to check.
- on someone close to you
- older people
- Missing people
How to contact for Welfare Check in South Africa?
Emergency number for Police, Fire and Ambulance: 10 111, 10 177
Police non-emergencies: 02 800
How to request for a Welfare check in South Africa?
- Call a local police non-emergency number or 02 800.
- Explain who you’re requesting the welfare check for and why.
- Wait to hear back from the police officers.
If you suspect a child is being abused, how to inform a concern in South Africa?
Contact Child Protection Services by calling helpline: 0800 220 250.
Childline South Africa (Engage NGOs and Support Organizations): 0800 055 555 for support and guide you on the reporting process.
How to apply and obtain Police Clearance Certificate (PCC) in South Africa?
View the Procedure to apply and obtain Police Clearance Certificate (PCC) in South Africa through the above link.
How to contact if you / your loved ones in South Africa are in an Emergency?
For any emergencies, contact the police within a state from a landline or a mobile: Dial 10 111. (Calling from 10 111 will also be diverted to 113).
For Fire Department: Dial 10 177.
For emergency Ambulance: Dial 10 177
What happens during a welfare check in South Africa?
Initial Report or Concern
- The welfare check usually begins with a report or concern raised by family members, neighbors, social workers, or other relevant parties regarding the well-being of an individual.
- This could be due to suspicions of neglect, abuse, mental health issues, or other factors affecting the individual’s welfare.
Home Visit and Assessment
- Social workers or police officers will visit the individual’s residence to conduct an assessment of their living conditions, physical and mental health, and overall situation.
- They will interview the individual, observe their surroundings, and gather information to determine if there are any immediate risks or concerns.
Intervention and Support
- Based on their assessment, the authorities will take appropriate action to address any identified issues or risks. This may involve providing support services, connecting the individual with healthcare professionals or social services, arranging for temporary shelter or care if necessary, or initiating legal proceedings in cases of abuse or neglect.
If someone you saw dealing with drugs, how to inform about the South Africa Police?
Contact 112 (emergency services) or 10 111 (police) or visit your local police station.
- South African Depression and Anxiety Group (SADAG) Substance Abuse 24 hour Helpline: 0800 12 13 14.
- South African National Council on Alcoholism and Drug Dependence (SANCA): 011 892 3829 or send a WhatsApp message to 076 535 1701.
How to contact in South Africa for a domestic/family violence?
You may contact The South African Police Service (SAPS) specialized units for gender-based violence for help. SAPS
- Crime Stop: 08600 10111 or
- Department of Social Development Command Centre (24/7 helpline): 0800 428 428.
- Lifeline (for emotional support): 0861 322 322
Where to report about a sexual assault in South Africa?
You can report a rape or sexual assault if it happened to someone through Police (or) NGOs
- The South African Police Service (SAPS): 10111 for emergencies.
- Lifeline: 0861 322 322 for emotional support.
- Rape Crisis: 021 447 9762 for support and guidance.
Police Welfare Checks for another Country
If you may want to check for wellness / welfare checks for your friends/ families / relatives reside in any country, you can check here.
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